MHA in International Business & Hospitals Operations
MHA in International Business & Hospital Operations2 year PGDM in IB, Hospital Operations, Quality Control & Infection Management
Infection Control & Prevention Management
6 months
Quality Control Management
6 months
MHA is 2 year PG Diploma in International Business & Healthcare Operations with specialisation in Quality Control & Infection Management. 5 Diplomas are awarded. It prepares you for becoming successful middle and top Manager in hospital or pharmaceutical Company.
- Books are hard copy delivered to your home
- We will email you audit, management and useful materials you will need
- Books includes lot of case studies, examples, tools, performance improvement models relevant for healthcare and hospital settings.
- Setting up hospital from scratch
- Setting up department within hospital from scratch
- Infrastructure requirement
- SOP for Hospital you will need
- All Hospital Stationary in one place
- Leadership, People, Performance Management
- Top Management Tools for daily application in your hospital
- Dedicated instructor support for helping your for studies. Instructor will be MBBS and full time MBA with relevant experience and will act as your lifetime mentor.
Middle level and Top Managers routinely use quality control, infection control, audit and management tools. We will email you soft copy of audit tools you will need in your job.
SSGB course is suitable for you if want to become General Manager, Operations Manager, Quality Control Manager, Quality Control Head. Read more details of Six Sigma Green belt here
Hospital Owners, Directors, Top Managers can enrol for this online course with lifetime valid certificate acceptable in 50 countries. Check their video feedback and names below
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Accredited Online course MHA in International Business & Hospital Operations with specialisation in Quality Control & Infection Management
- Books delivered to your home. Included in fee.
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Online exams from home
Total 5 exams. 4 semesters
Certificate issued after each module - 5 separate certificates
- One-on-One Instructor support for studies on phone and whatsapp
- Self study of 1 hour per week. Books are easy & interesting
- Get Audit and Management tools by email
- Certificate accepted in India, USA, Canada, Gulf, Africa, Asia & Europe. Certificate complies with audit requirements of hospitals.
- Certificate is issued by international organisations like NHCA Singapore, EcoFin Healthcare
- Click to know Fee
MHA course review
Why people choose NHCA
| Why would you prefer NHCA | NHCA | Local |
|---|---|---|
| Knowledge partner | NHCA has partnered with 250 hospitals, schools & NGOs. Videos testimonials & career journey of studenets | |
| Title on certificate | Accredited Diploma of Completion | Certificate of Participation |
| Hidden charges | Fee includes everything. No hidden charge. | Additional registration, exam & certificate fee |
| Lifetime valid certificate | No renewal charge | Renewal charge |
| Copyright original Hard copy books and certificate | Delivered to home, included in fee | Soft copy or Not original |
| Why choose NHCA | NHCA certificate is accepted by all hospitals, NGOs, schools. Watch success stories | Some 'friends' refer you to earn referral fee |
| Eligibility | Graduate | 12th pass |
| Mentor & Training Manager | Whatsapp & Call | Email or None |
| Training Sessions | Online Zoom Class + Recordings + Copyright content | Recordings |
MHA in International Business, Hospital Operations with QCIM
Semester I
- Infection Control Management
- Infection Prevention & Audit Tools
- Quality Building Blocks for Healthcare
- Quality Audit Tools
- Operations Management
- Human Resource Management
- Communication Skills
- Marketing Management
- Nursing Services
- Medical Services
- Behavioural Counselling & Employee Management
Semester II
- Top Management Tools
- Hospital Administration Management
- Quality& Infrastructure Requirements
- Medicolegal
- Team & Leadership Management
- Economics for managers
- Finance, costing & Accounting for non-finance managers
- Marketing for Healthcare Business
- Information Technology for Management
- Organisation Behaviour & workplace
- Training & Development of Learning Organisation
Semester III
- Six Sigma Methodology for healthcare
- Lean Six Sigma Tools
- Hospital Administration Management
- Business Mathematics & Statistics
- Research Methodology
- Good Clinical Practices (GCP ICH)
- Clinical Research & Ethics Committee
- Environment Management
- Disaster Management
- Biohazard Management
- Medical Records & Organisation Management
- National Health Programmes
Semester IV
- Black Belt Lean Six Sigma Healthcare
- Programme & Project Management
- Marketing Techniques and Applications
- Psychology Counselling
- International Business
- Economic Growth and Sustainable Development
- SOP Standard Operating Protocols for each department
- Commissioning a Hospital
- Entrepreneur Management
- Compensation & Benefit
- Labour Laws
- Planning & Designing of hospital & its departments
Books
Exams
Eligibility
Quality Management
Six Sigma
Infection Control
Hospital Administration Management
How to Setup Hospital
SOP for Hospitals
Hospital Stationary
Medicolegal
Books
Integrated and concise Books. Interesting to read.
Prepare you for role of General Manager and COO.
- Six Sigma Tools
- Top Management Tools
- Quality Control Tools
- Infection Audit Tools
- How to run different Programmes
- Models for Process Improvement
- Models for Performance Improvement
- Examples of projects related to hospital
- Case Studies for process improvement
- Quality Policies in different departments in hospital
- SOP for each department and function
- Hospital stationery: all departments
- Quality Standards in hospital
- Medicolegal for nurses and doctors
- Hospital Administration
- Hospital Planning
- Setting up of Hospital
- Setting up different departments
- Problem solving in Hospital
- Hospital marketing and finance
- Hospital Human Resource
- Training of staff
- Team Management
- Leadership skills
- All examples and tools relevant for healthcare
- Self Improvement Exercises for each model
Exams
Four exams after 3, 6, 12 and 24 months. Online Exam. MCQ pattern.
1 Hour. Appear exam from any computer from anywhere in the world within 10 day window period. Second attempt allowed with no extra fee.
One Live Project in second and third semester. Instructor will help you to run the project and prepare report. Project report to be submitted by end of third semester
Eligibility
Professional with 1 year experience in healthcare
Quality Management
- Quality Control Manager
- Quality Control Tools
- Quality Management Building Blocks
- Cycle of Measurement, Assessment, and Improvement
- Designing Performance Improvement Project
- Models for Performance Improvement
- Medicolegal Safeguards for HCPs
- Quality Standards in Hospital
- Transplant Unit
- Research Programs
- Sentinel Events
- Prevention & Control of Infections
- Staff Qualification and Education
- Occupational Health Hazard to HCPs
- Quality Accreditations: Procedure
- Infrastructure and Commissioning: Labour Room, OT, ICU, OPD, Wards
- Levels I, II, III of ICU and Equipments
- Six Dimensions of Healthcare Quality from hospital’s perspective
- Five Dimensions of Healthcare Quality from patient’s perspective
- Pillars of Excellence
- Balance Score Card
- Case Studies
- Tools for measurement and assessment
- Tools for display of data
- Benchmark and Performance Gap
- PDCA, Kaizen, Kaizen Blitz, 5 Why Technique, 5S
- Lean Six Sigma brief
- Improving Patient Satisfaction
- International Patient Safety Goals
- Medication Errors and Management
- Medical Record Management
- Levels of Food Services and Food Safety Program
- Disaster Management & Fire Safety Programs
- Facility Management & Hazardous Materials
- TB, HIV and HAI Control Programs
Six Sigma
Six Sigma
- Concept of Lean and Six Sigma
- Benefits of Lean Six Sigma
- How Does Lean Six Sigma Work?
- Reducing defects in hospital services
- Improving performance and profit of hospital
- Features and key concepts of Six Sigma
- Six Sigma Training Levels: Yellow, Green and Black Belt
- How to Run Six Sigma Project: Step wise and team formation
- Common Terms in Six Sigma & Definitions
- Accounting, Economic & Opportunity Cost and ROI
- Converting Cost Centre into Profit Centre
- Six Sigma Methodology: DMAIC, DMADV, DFSS
- DMAIC in detailed
- Defect Metrics
- Six Sigma Level and Accuracy
Statistics
- Types of Data
- Six Steps of Data Collection
- Methods of Data Collection
- Type of Statistical tests
- Sampling methods
- Mean, Median, Mode and Range
- Normal Distribution Curve
- Six Sigma: Statistically Visualised
- 4 DPMO Statistically Visualised
Models for Process Improvement
- Kaizen or Shewhart cycle, Deming cycle, or PDCA Model
- Kaizen Blitz
- PDSA Cycle or Rapid Cycle Improvement (RCI) Model
- Rapid Cycle Improvement Project
- Focus PDCA Model
- FADE model
- 5S Model
- Muda Muri Mura
- Lean Model
Top Management Tools
Tool #1 The Critical to Quality (CTQ) Tree
Tool #2 The Flowcharts and Process Map
Tool #3 Workflow Diagram
Tool #4 The Histogram and Bar Chart
Tool #5 The Pie Chart
Tool #6 Line Chart
Tool #7 The Affinity Diagram
Tool #8 The Pareto Chart and Pareto’s Principle
Tool #9 The Cause-Effect Diagram or Ishikawa Fish Bone Diagram
Tool #10 Five Why Technique
Tool #11 The Scatter Diagram
Tool #12 The Run Chart
Tool #13 The Control Chart
Tool #14 The Process Summary Worksheet
Tool #15 The Gantt Chart
Tool #16 The PERT Chart
Tool #17 Decision Matrix or Prioritization Matrix
Tool #18 Force Field analysis
Tool # 19 Stakeholder analysis
Tool #20 The Planning Matrix
Tool #21 Quality Storyboard for Improvement Plan
Tools to Generate Ideas and Solutions
- Surveys
- Brainstorming
- Multi-Voting
- Nominal Group Technique
- Creative problem-solving
- Delphi Method
- Group Decision Making
- Affinity Diagrams
Infection Control
- Infection Control Manager
- HICT Structure, Role, HIC Program
- Case Studies
- Surveillance, Outbreak Investigation
- Standard Precautions for IC
- Transmission based Precautions
- Isolation policies and procedures
- CSSD
- Occupational Health Safety against HIV, HBV, Measles, Varicella, Injury
- Antimicrobial Prophylaxis
- Antimicrobial Stewardship
- Infection Control Audit Tools
- MRSA, VRE Isolation
- TB, HIV and HAI Control Programs
- Hand Hygiene: Technique, Why, Who, How, When
- PPE: Detail of each PPE, Selection, How to wear and remove, Disposal
- Prevention of HAI: cUTI, SSI, CRBSI, VAP Bundles
- Environment Disinfection: air, floor, water, space
- HVAC system of ICU: NPI, PPI, AIIR, HEPA
- Cleaning, Sterilisation and Disinfection
- Disinfection of PPE
- Disinfection of Patient Care Equipment
- Laundry, Dietary, Kitchen Services
- Housekeeping in ICU, OT, Ward
- Biomedical Waste Management
Hospital Administration Management
Section 1 :Introduction To Hospital Administration
- Hospital Administration -The Beginning
- Hospital Administration -Introduction
- Rational of Hospital Administration
- Role Of Hospital
- Evolution Of Hospital
- Type and Classification of Hospital
- Problem Solving in Hospital
- Hospital Statistics
- Research in Hospital Administration
- Legal Aspects of Hospital Administration
- Role of Hospital in New Millennium
Section 2 : Introduction To Management
- Approaches to Management
- Planning
- Decision
- Organizing
- Staffing
- Job Designing
- Directing
- Motivating
- Leadership
- Communication
- Controlling
- Organizational Behavioural
- Materials Management
- Financial Management
- Management Technician in Hospital
- Industrial Relation in Hospitals
Section 3: Hospital Planning
- Hospital Planning
- Setting up OT, OPD, ICU, HDU, LR
- Setting up Fire Safety, Food Safety, Occupational Hazard, Infection Control Programmes
Section 4 : Clinical Services
- Outpatient Department Services
- Emergency Services Department
- Inpatient Department
- Operation Theater
- Intensive Care Unit
- PMR Services
Section 5: Diagnostic and Therapeutic Services
- Laboratory Services
- Radiology Services
- Pharmacy Services
- Transfusion Services
Section 6: Support and Utility Services
- Medical Record Department
- Central Sterile Supply Department
- Linen and Laundry Services
- Dietary Services
- Hospital Housekeeping Services
- Hospital Engineering Services
- Hospital Transportation System
- Hospital Equipments Management
- Public Relation in Hospitals
- Mortuary Services Of Hospitals
Section 7: Risk Management
- Hospital Waste Management
- Nosocomial Infections
- Disaster Managemnet
- Hospital Security Services
- Occupational Safety in Hospitals
Section 8: Recent Advances in Hospital Administration
- Contracting in Health Care
- Health Care Financing
- Role Of Health Insurance
- Quality in Health Care Organizations
- Effective Media Communication
- Telemedicine
- Medical Tourism
Section 9 : Annexure
- Code Of Medical Ethics
- The Consumer Protection Act
- Tender Document
- Biomedical Waste Disposal Rules
- The Prenatal Diagnostic Techniques Act and Rules
- Human Organ Transplantation Act
How to Setup Hospital
- Construction of Hospital
- Standards and requirements for infrastructure
- Commissioning of OT, OPD, ICU, HDU, LR
- Setting up Fire Safety, Food Safety, Occupational Hazard, Infection Control Programmes
- Laboratory Services
- Radiology Services
- Pharmacy Services
- Transfusion Services
- Medical Record Department
- Central Sterile Supply Department
- Linen and Laundry Services
- Dietary Services
- Hospital Housekeeping
- Utility Services
- Ambulance Service
- Hospital Waste Management
- Disaster & Triage
SOP for Hospitals
- SOP for each department
- SOP for each function
- Work flow for every process
Hospital Stationary
- Stationery for different departments
- Format for different registers and forms
- Ready to use: Hospital Office Materials
Medicolegal
SECTION 1: BASIC ISSUES
- Introduction
- Ethical Issues In Medical Practice
- Rights/Duties of Patients and Doctors
- Legal Hurdles In Medical Practice
- Communication Skills
- Doctor – Patient Relationship
SECTION 2: DOCUMENTATION AND LIABILITIES
- Record Maintenance
- Consent
- Medical Negligence
- Errors in Medical Practice
- Criminal Liability
- Difficult Situations in Practice
SECTION 3: LEGAL ISSUES
- How to Defend a Case
- Specific Legal Issues
- Vicarious Liability
- Ratio Decidendi and Orbiter Dicta
- Important Case Laws
- Calculation of Compensation
SECTION 4: ISSUES IN VARIOS SUBSPECIALITIES
- Medicolegal Issues in Pediatrics
- Medicolegal Issues in Newborn Care
- Medicolegal Issues in Medicine
- Medicolegal Issues in Critical Care
- Euthanasia and Life Support Systems
- Medicolegal Issues in Obstetrics / Gynecology
- Medicolegal Issues in Pregnancy and Labor
- Medicolegal Aspects of Obstetrics Bleeding
- Medicolegal Aspects in LSCS
- Issues in Adolescence Gynecology
- Medicolegal Issues in Surgery
- Medicolegal Issues in Orthopedics
- Medicolegal Issues in Anesthesia
- Medicolegal Issues in Opthalmology
- Medicolegal Issues in Dentistry
- Medicolegal Issues in Pathology and Microbiology
- Medicolegal Issues in Organ Transplant
- Forensic Issues in Clinical Practice
- Clinical Audits and Death Meets
- Medicolegal Issues Related to Fetal Deaths
- Medicolegal Issues in Radiology
- Medicolegal Issues in Dermatology
- Matrimonial Dermatology
- Legal Issues in HIV
- Medicolegal Issues in Ayurveda
- Medicolegal Issues in Homeopathy
- Issues Related to Crosspathy and Cross – specialty Practice
SECTION 5: MISCELLANEOUS ISSUES
- Legal Issues in Immunization
- Legal Issues in Junk Food
- Medicolegal Issues of the Unborn
- Legal Issues in Medical Education
- Medical Tourism
- Surrogate Motherhood
- Legal Issues For Doctors in Government Service
- Telemedicine and Electronic Consultations
- Medical Websites
- Police, Society and Doctors
- Role of Government
- Role of Community/Social Organizations
- Role of Media
- Professional Indemnity
- Advertising by Professionals
- Role of Councils
- Alphabet for Action
- Consent Forms
MHA in International Business & Healthcare Operations
accredited
INR380000
INR
100000
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2 year accredited programme
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MHA is 2 year PG Diploma in International Business & Healthcare Operations with specialisation in Quality Control & Infection Management.
-
5 Books delivered at home
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5 Separate Certificates: MHA ICM QCM SSGB, Medicolegal
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Lifetime valid certificates
-
Hard copy certificates
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No Hidden charges
-
Fee includes everything
-
Get receipt & confirmation of seat by email instantly
-
Offer valid until timer ends
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Hospital Administration Management
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₨55000
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1 year accredited programme
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PG Certificate in Hospital Business &Administration
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3 Books delivered at home
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3 Separate Certificates: HAM ICM QCM
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Lifetime valid certificates
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Hard copy certificates
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No Hidden charges
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Fee includes everything
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Get receipt & confirmation of seat by email instantly
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Offer valid until timer ends
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Quality Control & Infection Management (QCIM)
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₨33000
₨
24000
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6 months accredited programme
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3 Books delivered at home
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3 Separate Certificates: ICM QCM SSGB
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Lifetime valid certificates
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Hard copy certificates
-
No Hidden charges
-
Fee includes everything
-
Get receipt & confirmation of seat by email instantly
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